Let's Talk About Behaviors: Flexibility
When I'm working with teams, Flexibility is one of the first places I look in a combined team profile. I'm looking to see if the team has balance and shows up in the 2/3 as an overall group. If the team leans too far to the 1/3 or 3/3, we often see the tension in product and service delivery.
This is why understanding your team's Flexibility is important:
If the team leans into the 1/3 of Flexibility, where the majority of the team is Focused and Firm, the team is likely to deliver the project on time as promised, but it might not capture new information or a change in the environment. The team may be so focused on delivering and meeting a deadline that they miss that the project's scope needed to shift.
If the team leans into the 3/3 of Flexibility, where the majority of the team Welcomes Change, the team might be so energized by new information and new work that it has a hard time following through to meet timeline commitments.
In a team environment, 2/3 Flexibility does not necessarily equal harmony. (We all know there is more to it than that!) It does provide an opportunity for the team to flex with ease with the demands of the business.
If your team leans 1/3, be sure you're actively looking around and asking yourselves if the track you are on is still the right one. If your team leans 3/3, consider the commitments you've made to others and hold those in high priority.
Check out this glimpse into Flexibility!
Remember, the full spectrum of Flexibility brings value to the team! The natural preference toward Focus keeps teams on track. And, the ability to easily respond to a crisis or change helps the team be responsive to client and business needs.
Don't forget, everyone's flexibility shows up differently!